In 1999, Complete Protocol Solutions (CPS, Inc.) was founded with the singular goal of providing Information Technology services that allowed customers to focus on their business, while leveraging the productivity gains and/or reduced costs that should be related to Technology Investments.

Our Value Statement:

Provide High Quality, Innovative Technology Solutions and Services for a Reasonable Price to all Clients.

What sectors do we service?

Given the breadth our experience we do not focus on vertical markets, but rather concentrate our efforts on supporting and gaining market share in the Small to Medium Business space.

What Services do we offer?

Our initial service offerings consisted primarily consisted of on site integration projects focused on Security, Infrastructure, IP Telephony and Microsoft Networks. While still offering onsite integration services, in 2003, CPS' began offering Managed Services on site for our existing and new customers.  When adding Virtualization to our portfoloio of services, 13 years ago, CPS additionally added Hosting as a Managed Service.  In total, our services now include a comprehensive offering to the small to medium business sector we target. We look forward to adding your firm to our family of satisfied customers!



To better distinguish our services to these differing business sector’s we have established a new branding for Small Business - VirtualWave.

“In 2010, CPS was recommended to The House of The Seven Gables when out entire network was quite literally down more often than it was up. In two phases, CPS consulted with and provided integration services not only meeting, but exceeding our expectations. Our data network has operated efficiently and securely since they finished the project. Currently, CPS continues to maintain our network and we could not say enough about their service and support."
– Anita Blackaby, Managing Director, The House of the Seven Gables

How does CPS fulfill our mission for current and future clients?

• An iterative consultative approach to clearly understand your business needs, and how technology can assist your firms desire to expand profitability.
• Recommending the appropriate technology solutions to meet your stated objectives.
• Hiring the best engineers, allowing us to implement solutions in a timely manner. Projects Implemented CORRECTLY the FIRST time!
• Developing a culture that understands that as technology is implemented; company’s become increasingly reliant upon it. Thus, we realize that our
•  services are generally performed after hours and we must be available 24 hours a day, 7 days a week.
• Finally, CPS recognizes that customers like one-stop shopping, so we additionally resell equipment and software to customers utilizing our services.

However, unlike our competition, as long as payment terms are strictly adhered to, CPS sells this equipment/software to established clients at our cost.

I look forward to CPS becoming your technology service provider of choice, and as with the majority of our clients, look forward to a long term and mutually beneficial relationship.

Duane Hartman, President/CEO